1. Add any items into your cart adding up to AU$100 (and above).
2. Add the Basic Personalised Bracelet into your cart with your desired options.
3. The cart total will be automatically adjusted with the discount if the minimum purchase amount of AU$100 is met.
4. If the bracelet is not showing as $0.00, try adding more items into your cart as you may not have yet reached the AU$100 threshold in your currency.

• Please note, this offer is only vaild once per transaction.

• You can add any items into your cart adding up to AU$50 (and above), and we will manually include the free gift in your order during processing.
• Please note, this offer is only valid once per transaction.

1. Grab a piece of string and wrap around the desired part of your wrist.
2. Carefully cut the string it to meet end-to-end at the desired spot.
3. Lay the piece of string flat on an even surface and measure the entire length.
4. Add up to 2cm to the measured length depending on the style of the bracelet (e.g. 0cm for adjustable, 1cm for elastic, 2cm for bangles, etc.).

Customised accessories are usually entirely made from scratch, fully guided by your interests and preferences. If desired, a 'template' can be offered to you to give you some ideas.

Personalised accessories are 'templated' accessories that have options to personalise some elements of the jewellery; for example, adding initials or names, or picking your birthstone or zodiac, etc.

Please refer to individual product page to see detailed breakdown of materials used in each item.

In general, stainless steel is preferred for metallic jewellery for their longevity; and naturally-occurring elements such as cotton threads, gemstones, and crystals for a more 'organic' feel.

• We are proud to be plastic-free in all of our packaging materials, including shipping boxes, satchels, labels, protective packaging, and jewellery packaging.
• Where possible, we try to source all of our materials via ethical and sustainable channels. It is not easy being a small, independent business—but we hope we'll get there!

Current processing time is 1 to 3 business days for made-to-order items before it is dispatched. Ready-to-ship items will be shipped out one business day after the sale.

For shipping time, please refer to the checkout page and select your desired option, and it will give you an estimate.

All items are shipped from Torquay, VIC, Australia.

• We do not currently offer free shipping.
• For shipping time estimates to your address, please refer to the checkout page.
• All made-to-order items will be shipped out after set processing time (depending on volume).
• All ready-made items will be shipped out on the following business day.

Unfortunately, we are unable to process any changes or cancellations to your order once it is submitted.

• Items damaged under general wear and tear, misuse, and/or mishandling will not be eligible for a return/refund.
• We do not offer a change of mind return/refund; all sales are final.
• If a faulty item has been received, please contact us within 30 days of receipt to discuss your options. Depending on the availability, we may able to replace the item or offer you a refund.
• If you believe your item is lost during shipment, please contact your courier first; if they are unable to resolve your issue, please get in touch with us and we will try to resolve it for you.